Our policy lasts 14 days from the delivery date. If 14 days have gone by since the delivery of your purchase, unfortunately, we cannot offer you a refund or exchange.

7 DAYS RETURN:
If for any reason you are not satisfied with your purchase, you may return it up to 7 days from the original purchase date. You will be responsible for paying for your own shipping costs for returning your item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

14 DAYS EXCHANGE
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to our fulfillment center for review. The address will be provided you by our customer service department.

14 DAYS Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Cancellation Right

You have the right to cancel your order for any reason within 24 hours after finishing the payment. 

If you have any further questions, please contact our customer services at

service@teekar.com.